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Serge Phanord
Miami, United States
Bilingual (English, French) distinct education, finance, and management professional. Highly resolute, motivated, and reliable with results from creative and organizational abilities. Facilitate complex decision making and agreements. Work well in teams and independently with little to no direction. Travel is welcome.
Send email Contact Serge Phanord
Area of Expertise:
  • Administration, Management, Finance/Accounting, Procurement
  • Capacity Building, Training, Advocacy
  • Communications, Media, Knowledge Management, Editor
  • Monitoring, Evaluation, Policy, Research, Analysis
  • Social, Education, Gender, Youth, Child
Professional Experience:
Instructional Specialist. Performed instructional techniques in development of quality instruction. Served as leader in instructional design practices. Designed and prepared plans, activities, materials and aids. Implemented range of learning theories, psychology of learning, and educational psychology, concepts, principles, and practices. Contributed to improvement of objectives effectiveness and achievement of learning gains. Disseminated, reviewed, and evaluated educational information, skills, and data.
Manager. Provided business management consulting in strategic, management planning, and support. Engaged in positive manner with stakeholders and high-level officials. Advised, influenced, and promoted planned activities. Furnished quality inputs and process facilitation. Led teams to identify and design project operations. Arrange coordination and supervision of implementation of project activities. Formulated annual operating budgets and forecasts.
Customer Service Manager. Provided assessment, orientation, screening, and employment counseling. Gave group presentations and interviews. Coordinated Support Service and oversight of On-the-Job Training. Managed Teen Parent program. Increased group output efficiency to 95%.
Technical Director. Administered staff of 70. Managed, and operated technical division. Identified, prepared, supervised, and evaluated operational instruments. Reorganized and streamlined processes, procedures, and systems. Presented objectives and implemented policy decisions. Prepared budget, evaluated, and analyzed technical portfolio reports. Upgraded and improved workflow.
MBA-Management 1995: Nova Southeastern University, Ft Lauderdale, Florida
BS-Technical Management 1990: St. Leo University, St Leo, Florida
AAS-Business 1985: Pace University, New York, NY
AAS-Aircraft Electrical Systems 1984: College of the Air Force, Maxwell AFB, Alabama
Available for:
  • Consulting assignments
  • Job opportunities
  • Being headhunted – make me an offer

    Years of Experience:
    More than 20 years
    Highest Qualification:
    English, French, Creole
    United States
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