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Jean Marie Mabaka Lusasu
Director , Social Entreprise (Cooperative)
Toronto, Canada
Highly qualified bilingual management professional with over 5 years of experience in business administration and management.
Send email Contact Jean Marie Mabaka Lusasu
Area of Expertise:
  • Administration, Management, Accounting/Finance, Procurement
  • Agriculture, Livelihoods, Microfinance, Rural
  • Fundraising, Business Development, Grants Writer
  • Human Rights, Law, Migration, Conflicts, Justice
  • Social, Education, Gender, Youth, Child
Professional Experience:

Bilingual Sales Representative

• Educate customers with new ideas and perspectives
• Collaborate with customers, listen to their inquires, and understand their needs
• Help customers avoid obstacles, and design a compelling solution
• Depict accurately the purchasing process, and connect with customers personally

Bilingual Customer Service Representative

• Answer customers’ questions in person and by telephone
• Accept payment for goods sold and provide accurate change
• Welcomed customers with a smile, seated them and made them feel comfortable
• Organize and co-ordinate flow of work for general office clerks and data entry clerks

Bilingual Administrative Assistant

• Collect student queries, send emails to students about their queries
• Enter Word and Excel data into the computer system, and check and harmonised computer data for errors
• Review and proofread documents prepared by the Director for external distribution or for Students
• Review documents for content, style, spelling and grammatical accuracy
Certificate in Certified Banking & Credit Analyst Corporate Finance Institute-Online distant program in progress

I.B.A, Bilingual, Hons. (International Bachelor of Arts) York University – Glendon College, Toronto 2019

Certificate of Bilingualism, English & French York University, Glendon College, Toronto 2019

Certificate, International Affairs and Strategy Paris Institute of Political Studies (Sciences Po), Paris, France 2018

Master’s degree in Political Science Catholic University Cardinal Malula, RDC 1996

Affiliations and Achievements:
I took part in two study projects with the Globally Networked Learning research team. The first one focused on interculturality and plurilingualism and the second one on Ideathon on governance, communication and digital thinking.
I am a promoter and member of the board of directors of the Solidarity Cooperative La Termitière. I am currently working on a project to improve cooking energy for women in developing countries.

Available for:
  • Consulting assignments
  • Job opportunities
  • Internships / Fellowships

    Years of Experience:
    More than 20 years
    Highest Qualification:
    English, French, Lingala, Kikongo
    Congo, Democratic Republic of
    LinkedIn Profile:
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