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Jacqueline Williams
Emergency Watch Coordinator/Specialist , UNICEF
New York, United States
Emergency Specialist with several years of humanitarian development experience, a reliable work ethic, professional demeanor, and commitment to service. Experience in managing, leading, and nurturing a team in emergency response and crisis management. A passion to continue to aim for the development and empowerment of disadvantaged and vulnerable communities.
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Area of Expertise:
  • Capacity Building, Training, Advocacy
  • Disaster, Aid, Emergencies, Relief
  • Monitoring, Evaluation, Policy, Research, Analysis
Professional Experience:
As the current Emergency Watch Coordinator in UNICEF’s (24/7) Emergency Operations Centre (OPSCEN), I’ve maintained a commitment to further enhance emergency preparedness and response through my everyday responsibilities, which include, but are not limited to, supervising and managing a team of 7 Emergency Watch Associates (including training and onboarding all new and temporary staff in OPSCEN) to ensure they: monitor and share emerging humanitarian political developments and socio-political instability with potential humanitarian implications for children and/or security implications for UNICEF staff; provide constant support to staff globally and support New York HQ business continuity; in close collaboration with the Humanitarian Field Support Section (HFSS), support the facilitation of emergency-related meetings; and in the event of a critical security incident, establish the location and status of UNICEF staff and dependents in the field to ensure immediate follow-up with UNICEF security colleagues, among other actions. In my several years working closely with HFSS and UNICEF Security colleagues, I’ve gained a deeper understanding of support to colleagues in the field, particularly during humanitarian crises and an enhanced capacity in emergency preparedness and risk monitoring.

In addition to the Emergency Watch Coordinator position, which I’ve held since April 2019, I recently concluded two short-term assignments that have helped to further hone my skills in inter-agency emergency response, risk mitigation, and crisis management, as well as partnership building and reporting. (1) In 2022, I completed a stretch assignment with UNICEF’s Emergency Programmes Director’s Office to facilitate the development process and launch the 2022 global Humanitarian Action for Children (HAC) appeal. I worked closely with different colleagues from the Country Offices, Regional Offices, and HQ office level in order to produce the first drafts of the HAC Overview, in particular. (2) In 2021, I completed a surge assignment with the UN Ethiopia Resident Coordinator Office, where I supported UN inter-agency colleagues through the UN Country Team (UNCT) on the Ethiopia Crisis Risk Dashboard (CRD), managed with Power BI. I also monitored misinformation across social media in Ethiopia to support the UNCT’s work on analysis for humanitarian preparedness and supported the design and creation of a monthly, engaging, and analytical infographic to update the different agency heads on the changes reflected in the Ethiopia CRD. This particular experience helped further hone my data analysis and information management skills, which supported interagency decision making, relationship building, and information sharing.

Throughout the above-mentioned experiences and more, I continue to endeavor to perfect my leadership and managerial style. I appreciate the importance of structure and thrive in my organization and coordination skills. I remain very detail oriented, excel with clear and effective communication, and continue to motivate and nurture my team while leading and collaborating with them and other diverse groups of colleagues. Although I am quite proud of the work I’ve accomplished during my time with UNICEF, I am eager to build upon all that I’ve learned and welcome new challenges: such as, lead and collaborate further with colleagues from other organizations, in order to continue advocating on behalf of disadvantaged communities to ensure all people have the opportunity to reach their full potential.
Master's in International Relations from the Instituto de Empresa (IE) in Madrid, Spain
Available for:
  • Job opportunities
  • Being headhunted – make me an offer

    Years of Experience:
    5-10 years
    Highest Qualification:
    English, Spanish
    United States
    LinkedIn Profile:
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