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Eunice Okode-Ouko
Banker , Nairobi County
Nairobi, Kenya
Results oriented Executive level Customer Experience(CX), Operations, Business Development and Turnaround leader, passionate mentor and coach with over 20 years Retail banking experience and Pan Africa Projects Management exposure Seeking C-level, Senior leadership, Board level and advisory/consultancy opportunities
Send email Contact Eunice Okode-Ouko
Area of Expertise:
  • Private Sector, Social Enterprise, Corporate Social Responsibility
Professional Experience:
Over 20 years very successful experience leading teams in business development, operations management and driving balance sheet and profitability growth especially working with Personal and SME clients as well as Pan Africa Project Management exposure. I have worked in different senior roles including Head of Personal Banking, PMO, Head Client Relationship and Regional Branch Manager in a multinational financial institutional.
Some of my achievements include
• Strategy- Developed and implemented personal banking lending strategy which led to reduction of turnaround time by 66% and doubling of the loan book at a multinational bank
• Change Management- Global recognition for leading change in implementation of SCB way sales management initiative and resultant regional business growth at Standard Chartered Bank, leading to exponential Asset growth of between 26% to 76%
• Strategy Formulation- Global award for best Branch Strategy formulation and execution and resultant 75% uplift in service metrics and 27% growth of Assets Under Management at Standard Chartered Bank
• Performance management- 3 times Country performance based nominee for participation in Voice of Frontline forums with Group Executive Director and CEO Consumer Banking in Singapore
• Project Management- Oversaw closure of SME business in 3 Western Africa countries in line with the organization’s global strategy
MBA(Strategic Management), BSc Range Management, Prince2 Foundation and Practitioner Project management.
Available for:
  • Job opportunities

    Years of Experience:
    More than 20 years
    Highest Qualification:
    English, Kiswahili
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