Professional Experience:
•Led, consulted with and influenced store associates, management, and fellow consultant colleagues to develop, update and execute operational plans and strategies, including merchandising with vendors, encouraging healthy business relationships, pioneering innovative and proprietary fresh food concepts, improving fuel sales, and improving guest experience and store operational infrastructure
•Trained in multiple stores ensuring the highest levels of guest service
•Monitored and ensure accountability for all aspects of store operations, providing advice, coaching and assistance to store associates, assistant management and consultant colleagues.
•Recruited, hired, developed and retained top talent within the store to ensure appropriate staffing levels
•Recognized and addressed performance issues in a timely manner
•Ensured key processes and plans are in place through weekly store evaluations and data analysis.
•Worked within the operations management department to communicate expectations to ensure that project timelines were met.
•Worked collaboratively to use different viewpoints and perspectives to develop solutions.