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People-oriented Operations and Marketing Specialist whose expertise lies in driving sales, curating organized and target-driven teams, and efficiently overseeing daily operations within high-frequency environments and complex supply-chain systems. Proven organizational and interpersonal agility, and maximization of customer engagement. Highly adaptable with acute multicultural understanding. |
 Contact Donald Driver
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Area of Expertise: |
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Administration, Management, Accounting/Finance, Procurement
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Professional Experience: |
•Led, consulted with and influenced store associates, management, and fellow consultant colleagues to develop, update and execute operational plans and strategies, including merchandising with vendors, encouraging healthy business relationships, pioneering innovative and proprietary fresh food concepts, improving fuel sales, and improving guest experience and store operational infrastructure
•Trained in multiple stores ensuring the highest levels of guest service
•Monitored and ensure accountability for all aspects of store operations, providing advice, coaching and assistance to store associates, assistant management and consultant colleagues.
•Recruited, hired, developed and retained top talent within the store to ensure appropriate staffing levels
•Recognized and addressed performance issues in a timely manner
•Ensured key processes and plans are in place through weekly store evaluations and data analysis.
•Worked within the operations management department to communicate expectations to ensure that project timelines were met.
•Worked collaboratively to use different viewpoints and perspectives to develop solutions.
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Education: |
BACHELOR OF SCIENCE IN BUSINESS: MARKETING MANAGEMENT
– 2017
Virginia Polytechnic Institute & State University, Blacksburg, VA, USA
LEAP Program member: Leadership, Excellence, and Academics in Pamplin
– (2012-2017)
RELEVANT COURSEWORK
* Strategic Management & Strategic Marketing
* International Marketing & Communications
* Operations Management
* Business Process Improvement
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