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Xanthippi Zerma
Ticketing and Reservations Agent , Gold Star Aviation
Athens, Greece
An International Development Master’s graduate with communication, organisational and analytical skills. Have teaching and volunteer experience. Interested in policy-making and analysis
Send email Contact Xanthippi Zerma
Area of Expertise:
  • Administration, Management, Accounting/Finance, Procurement
  • Capacity Building, Training, Advocacy, Political
  • Environment, Climate, Energy, Water, Sanitation
  • Monitoring, Evaluation, Policy, Research, Analysis
  • Social, Education, Gender, Youth, Child
Professional Experience:
I have two years’ experience working as a Customer Experience Assistant for the British Council, Greece. In this position I developed my interpersonal and communication skills as I had to create a meaningful and accessible environment between students, parents and my co-workers. I was responsible for the coordinated operation of the British Council Teaching Centre and was able to develop my skills in timely and effective problem-solving, team work and event management. My current role as Ticketing and Reservations agent at an airline company has strengthened my skills in delivering results, prioritising and working in a fast-paced environment. Also, in this position I have learnt how important it is to assume responsibility for my own actions and contribute to the achievement of common goals within a team.
My studies have offered me an insight into the operation of international development organisations and how developmental projects are being approached in different parts of the world. I have gained experience in writing and editing essays on multiple issues related to international development such as education, energy and the environment, fragile and post-conflict states, child labour etc. What is more, I have conducted social research in rural development issues through my work-based placement in Kanungu, Uganda for the completion of my dissertation. My focus was on the impact of LRTT (Limited Resource Teacher Training) – an education NGO- on local teachers and the community. During my fieldwork I was able to work productively both on my own and in cooperation with other researchers on site, the LRTT staff and the local community in a multicultural environment. Conducting research allowed me to develop my skills as an observer and my ability to focus on details in order to interpret my findings
Affiliations and Achievements:
- National Scholarship Foundation – Honorary Scholarship 2009-10 (admitted 4th at the National University Admission exams)

Available for:
  • Consulting assignments
  • Job opportunities
  • Internships / Fellowships

    Years of Experience:
    2-5 years
    Highest Qualification:
    English, French, Greek, Japanese
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