Xanthippi Zerma

Ticketing and Reservations Agent , Gold Star Aviation

Athens, Greece

An International Development Master’s graduate with communication, organisational and analytical skills. Have teaching and volunteer experience. Interested in policy-making and analysis

Contact Xanthippi Zerma
Area of Expertise:
  • Administration, Management, Finance/Accounting, Procurement
  • Capacity Building, Training, Advocacy
  • Environment, Climate, Energy, Water, Sanitation
  • Monitoring, Evaluation, Policy, Research, Analysis
  • Social, Education, Gender, Youth, Child
Professional Experience:

I have two years’ experience working as a Customer Experience Assistant for the British Council, Greece. In this position I developed my interpersonal and communication skills as I had to create a meaningful and accessible environment between students, parents and my co-workers. I was responsible for the coordinated operation of the British Council Teaching Centre and was able to develop my skills in timely and effective problem-solving, team work and event management. My current role as Ticketing and Reservations agent at an airline company has strengthened my skills in delivering results, prioritising and working in a fast-paced environment. Also, in this position I have learnt how important it is to assume responsibility for my own actions and contribute to the achievement of common goals within a team.

Education:

My studies have offered me an insight into the operation of international development organisations and how developmental projects are being approached in different parts of the world. I have gained experience in writing and editing essays on multiple issues related to international development such as education, energy and the environment, fragile and post-conflict states, child labour etc. What is more, I have conducted social research in rural development issues through my work-based placement in Kanungu, Uganda for the completion of my dissertation. My focus was on the impact of LRTT (Limited Resource Teacher Training) – an education NGO- on local teachers and the community. During my fieldwork I was able to work productively both on my own and in cooperation with other researchers on site, the LRTT staff and the local community in a multicultural environment. Conducting research allowed me to develop my skills as an observer and my ability to focus on details in order to interpret my findings

Affiliations and Achievements:

- National Scholarship Foundation – Honorary Scholarship 2009-10 (admitted 4th at the National University Admission exams)

Available for:

  • Consulting assignments
  • Job opportunities
  • Internships / Fellowships

Years of Experience:

2-5 years

Highest Qualification:

Masters

Languages:

English, French, Greek, Japanese

Nationality:

Greece

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