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Nikki Dargbe
Sr. Implementation Consultant , Healthcare Informatics/Information Technology
United States, United States
English Senior implementation consultant with extensive clinical informatics expertise in leading, planning, researching, analyzing, implementing, and consulting on the clinical aspects of electronic health records, health information exchange, clinical applications, policies and procedures within the organizational framework.
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Area of Expertise:
  • Director, CEO, COP, President
  • Health, Doctors, Nurses, HIV/AIDS
  • Infrastructure, Technology, Engineering, Science
  • Monitoring, Evaluation, Policy, Research, Analysis
  • Social, Education, Gender, Youth, Child
Professional Experience:
• Served as the analytical resource responsible for eliciting and defining the Application and Technical Requirements for healthcare application implementation projects

• Supported the Clinical Program Manager, IT Project Manager in Scope Definition, Scope Management, and the Change Control Process

• Served as a liaison between the Core Build Team, Technical Team, Account Management Team and Development team as it relates to project requirements and organization needs

• Served as Application Subject Matter expert for the Core Build Team, Technical Team, Development team specifically in the area of Clinical Future State Workflow, Policies, EHRs, and HL7 Messaging

• Served as a liaison between the Core Build Team, Policy and Procedures Committee and Quality Assurance team overseeing Master Test Planning and Requirements Traceability

• Provided technical assistance to design and implementation teams; participate as necessary in design reviews to ensure sound design principles are being applied, clinical processes constraints are being documented and addressed, and design defects are detected early in the design process.

• Contributed to and participates in the review of user documentation including current state and future state workflow to meet organization business objectives

• Worked with others to build, test, train, develop and validate software design and provided audit review of design and build.

• Provided timely information and accurate status via consistent status reports, effective and timely customer support, implementation communications, accurate project schedules/milestone reporting, and consistent and effective communications with client manager and clinical project managers.

• Communicated in a professional and courteous manner at all times and consistently documented all customer interactions.

• Routinely interfaced with organization leadership, clinicians and provider staff.

• Effectively listened and communicated with assigned clients to help manage expectations, identify key issues, and understand specific customer needs.

• Communicated regularly with Clinical Project Managers and other stakeholders about progress toward goal achievement

• Exercise very good judgment in the management of confidential data that is governed by compliance rules.
• Successfully guided clients through activation phase of application with zero issues escalation

• Demonstrate the ability to work in a team environment, both assisting other team members and also involving them when their skills are needed to support clients.

• Masters Degree in Health Care Administration – UMUC, Maryland
• Business Administration in Computer Information Systems and Web Development – GSU, Georgia
• Associate in Applied Science Degrees in Computer Information Systems Programming and Systems Analysis – Northern Virginia Community College

Consultant Nikki Dargbe has fifteen years plus information systems experience including 12 years healthcare industry experience providing information systems management, project management, and research. Ms. Dargbe has served as Senior McKesson Horizon Clinicals Consultant, Supervisor of Planning and Control (Data Center), Supervisor of Computer Operations, Lead for Computer Operations, and Operations Research/Systems Analyst. Consultant has earned a MHA Degree in Health Care Administration, a Business Administration in Computer Information Systems and Web Development, and Associate in Applied Science Degrees in Computer Information Systems Programming and Systems Analysis. Consultant has earned certification as a McKesson Horizon Careboard, Horizon Order Management, Horizen Expert Order, Horizen Expert Notes, Healthcare Software Transfer Implementation Specialist, and a McKesson Forms and Menus Specialist.
Affiliations and Achievements:
President (2004-present), Southeastern Saints, Inc., A Non-Profit organization providing financial support for teacher salary and students' scholarship for catholic high schools in Monrovia, Liberia.

Available for:
  • Consulting assignments
  • Job opportunities

    Years of Experience:
    15-20 years
    Highest Qualification:
    United States
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