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Maria Anna Del Rosario
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Project Manager
, Banking and Finance
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Philippines,
Philippines
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Currently working in an international bank, as a Project Manager for the past 4 years. Seeking to explore other fields in the development area, where I can help contribute more to society in issues that matter the most. I am an efficient and effective worker. I offer solutions, and solve problems. I have a very good energy with relates well to my peers. |
 Contact Maria Anna Del Rosario
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Area of Expertise: |
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Private Sector, Social Enterprise, Corporate Social Responsibility
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Social, Education, Gender, Youth, Child
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Professional Experience: |
WORK-RELATED EXPERIENCE
CITIBANK N.A – Risk and Control: Retail Branch Banking – August 2012 - Present
? Retail Branch Banking – In-Business Control Officer: Project Manager
o Project Lead for Client Consent – Functioned as project manager for implementing
account closure of non-compliant base in preparation for internal migration of business
processes
o In-charge of various Projects related to: Foreign Account Tax Compliance Act (FATCA),
Anti-Money Laundering Act (AMLA) and Bangko Sentral ng Pilipineas (BSP) – ensure
application of FATCA, AMLA policies and BSP related process improvement initiatives
o Develops a robust Project Plan for each initiative to achieve a smooth and problem-free
execution - Works in close relation with other business units in implementing projects
o Drives effective implementation of various risk assessment and control management
processes and ensure new Global and Regional policies and procedures are
implemented across the branches
o Implementation of policy and Recommends service improvement to Branch Network
o Ensures updated Data-Integrity, Data-Cleaning, Data Analytics – Ensure updated
customer information in system
o In charge of Management Information System generation (MIS) – weekly generation of
project related updates
o Received promotion to Manager January 2013
CITIBANK SAVINGS INC. (CSI) - Risk and Control: Asset Business – April 2011 – August 2012
? CSI Personal Loans/Cards – In-Business Control: Sales Surveillance and Control Officer
o Monthly Generation of Management Information System (MIS)
o Data consolidation of agency penalties from various business units
o In-charge of audit and review of external service providers for CSI, makes sure that all
contracts/agreements, and other documents are up to date and renewed to be in line with the policy of the bank
o Conducts Site Visit and spot-check to Third Party Agencies - makes sure that agencies
follow House rules
o Conducts Random Quality call-outs to Personal Loans Clients, ensures that agents and
sales officers are following the company’s guidelines in loan selling
o Day 2 review - Call retrieval to Centralized Acquisition Unit, check for proper loan closing
of personal banker
o Conducts barge-in live calls of CSI insource team- listen in to proper conduct and proper
sales spiel by Citi Sales Officers
CITIBANK N.A. – Citi Shared Services: Accounts Payable - July 2007- March 2011
o Team Leader - Compliance Officer, US T&E (Travel and Entertainment)
o Functions as Compliance Officer for travel and entertainment expenses for Citigroup
employees in the United States in enforcement of Expense policies; Involved in
processing and payment of US travel and entertainment accounts as well as Business
Development Accounts
o Moved to perform quality check functions, overseeing processing of other Compliance
Officers and doing regular analysis of key business metrics and other in
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Education: |
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Bachelor of Arts in Humanities, Major in Business Management June 2003 - July 2007
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Affiliations and Achievements: |
WORK RELATED ACHIEVEMENTS
? Received Citi Service Excellence Award in November 2015
? Citibank LEAD Program for 2013 and 2014 (Leadership Enhancement and Accelerated
Development) – development program for future Citi leaders where only the top 2% performers
of Citibank Philippines are nominated and invited to join and participate in
? Passed Internal and External Assessments and Reviews for Retail Bank - 2012
o Support the Business in maintaining pristine regulatory compliance – help achieve no
significant issue on a major regulatory exam; Sustain steady improvement in self
assessment and audits.
? Process improvement of Various Internal Projects
? Compliance Control Regulatory Communication Task Force - Improve customer communication
letters, Spiels by closely coordinating with Legal, Branches, Quality and Compliance
Member of Citi Philippines Green Team - for environmental cause
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Available for: |
- Consulting assignments
- Job opportunities
- Internships / Fellowships
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Years of Experience:
5-10 years |
Highest Qualification:
Bachelors |
Languages:
English, Tagalog/ Filipino |
Nationality:
Philippines
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