Professional Experience:
Vice President- Operations with GiveIndia
GiveIndia - A B2C ecommerce platform raising funds at lowest costs compared to global standards
- In charge of all day-to-day operations of the organization- BackOffice, Accounts, administration and technology
- Established performance indicators, operating goals and other initiatives
- Integrated operations across SBUs improving quality, efficiency and sales numbers
- Implemented operational framework to complete all statutory compliances within deadlines
- Implemented CRM improving turnaround times by 30%, resolution of customer issues by 70%, fund recovery by 50%
- Managed investments to the tune of Rs.11 crores, cash flows and working capital requirements
- Implementing ISO 9001:2008 standards for improving operations
Assistant Vice President & CTO with GiveIndia
- Managed technology assets, budgets and external relationships
- Integrated operations across SBUs improving quality, efficiency and sales numbers
Deputy Coordinator with Foundation for Democratic Reforms (Lok Satta Movement)
- Overall strategy, planning coordination among subgroups, monitoring performance of teams, documentation for project for improving transparency in local governance
- Execution of various campaign activities including human chain, signature campaign (0.57 million signatures), debates, presentations to dignitaries and coordinating with stakeholders
Senior Consultant with i2 Technologies
Client relationship management, technology management and implementation, Project management at Toshiba America Information Systems in California, USA
- Awarded by client for successfully managing Oracle implementation on Supply Chain systems
Consultant with i2 Technologies
- Performed functional, technical and consulting roles to coordinate the requirements with teams across geographies for timely service delivery for various clients
Consulting intern with IBM
- Developed ROI calculator for reducing Total Cost of Ownership with savings upto Rs. 45 million (~US$ 1 million)
Consulting intern with Wharton Business School
- Developed self-sustaining revenue model for ‘Aseema’- an NGO working on Child Education in partnership with Wharton School of business
Network Engineer with Microland
- Clients managed: ANZ Grindlays, Standard Chartered Bank, HDFC Bank, CitiBank, Discovery Communications and PricewaterHouse Coopers
Associate Network Engineer with Microland
Held responsibilities ranging from management of computer networks and IT Operations to vendor managements