Strategic IT Business Manager with over 10 year experience in delivering strategic solutions and drive business optimisation targets including outsourcing and vendor management.
Strong project/program and relationship management experience within global organizations.
First Class graduate, Prince II practitioner, Pg Dip in Public Relations and Master in Communication and Marketing |
 Contact Carmela D'Angelo
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Area of Expertise: |
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Administration, Management, Finance/Accounting, Procurement
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Communications, Media, Knowledge Management, Editor
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Professional Experience: |
ANZ, Strategic Business Management - Delivery Services Executive: Business Manager Digital Channels (DC), Risk and Security (RS), Customer and Corporate Centre (CCC)
Drive the implementation of the Business Operating Model for the Heads of Delivery and their respective leadership team to reduce costs, optimize delivery efficiency and workforce management (this includes management of spend organizational structure, contract and vendor management, resource transformation, training plans, recruitment)
Oct 2012 to Nov 13
ANZ, Test Management Office- Delivery Services: Senior Contract and Commercial Manager- Outsourcing
Head of Contract, Commercial and Vendor Management for the outsourced managed testing function involving $300m spend, over 700 resources and 23 country compliance obligations.
ANZ, Global Sourcing, Melbourne Australia- Global Sourcing: Head of Supplier Performance Management (SPM)
Head of SPM: Developed and implemented the Global Sourcingl Post-Sourcing framework and governance to manage contracts and at enterprise level. Global role accounting for $2.6bn IT spend per year, over 3,000 contracts and approx. 100 key strategic suppliers.
From Jan-May2012 I also covered the role of Global Category Manager for IT Contingent Labour (Consulting and Contracting) accounting for over $300m annual spend.
August 10 to Sept 11
Royal Bank of Scotland Group (RBS), Global Development Services, Edinburgh UK – Business Control Manager, IT Offshoring
Project Managed transition and transformation activities for IT Global Development offshore managed services and internal functions.
May 08 to August 10
RBS, Network Management, Edinburgh UK - IT Vendor Relationship Manager
Managed global and top tier telecom vendors to increase value and capability through service improvement programmes across all functions, businesses and regions (EMEA, Americas, UK and Asia).
Sept 06 to May 08
RBS, Technology Services, External and Internal Communication & Marketing Manager
External communication and marketing manager, responsible for raising the profile of Technology Services through internal employee engagement activities and a range of internal and external communication, marketing and PR activities.
March 05 to Sept 06
Adaptive Venture Managers/Exo2, Edinburgh UK - Commercial Manager
Responsible for business development, marketing and partnerships.
Developed, planned and project managed all aspects of the supply chain, from R&D to product design, sales, communications, marketing and PR, as well as supplier management and outsourcing.
May 03 to March 05
Todd & Duncan, Kinross, UK - Sales & Marketing Account Executive
Responsible for performance of sales agencies in Italy, Germany, France, Hong Kong and USA for forecasts, planning and delivery of targets, liaising with design/marketing, sales, logistics and accounts departments.
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Education: |
• 2010 Prince2 Foundation and Practitioner QA, Edinburgh
• 2008 Postgraduate Diploma in Public Relations Chartered Institute of Public Relations, QMUC Edinburgh
• 2002 MSc in Communications and Marketing Università Cattolica del Sacro Cuore, Milan, Italy
-Communications strategy based course encompassing study of public relations, internal and external communications, marketing and business administration
• 2000 Laurea in Classics, First class honours (110/110 cum laude) University of Bologna, Italy. Doctorate status.
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Available for: |
- Consulting assignments
- Job opportunities
- Being headhunted – make me an offer
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Years of Experience:
10-15 years |
Highest Qualification:
Doctorate |
Languages:
Russian, Italian |
Nationality:
Italy
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