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Michael McGaskey
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Communications/ Media Consultant
, Peace Corps
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Tamale,
Ghana
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Goal-oriented with the ability to maintain customer satisfaction. Diligent and consistent with achieving desired results. Demonstrated experience in research and marketing. Strong communication skills. Proficient in Microsoft Word, PowerPoint, Excel, and Access. |
 Contact Michael McGaskey
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Area of Expertise: |
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Capacity Building, Training, Advocacy
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Communications, Media, Knowledge Management, Editor
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Professional Experience: |
Oct 2012- present Peace Corps Eastern Region/Northern Region, Ghana
Agriculture Specialist/ Media Consultant
? Coordination of Peace Corps Volunteers into the Feed the Future Ghana Agriculture Technology Transfer Project
? Photography as well as video filming and editing for USAID projects
? Created catalogs of Farming inputs available in Northern Ghana specific to the Regions
? Increase Honey output in villages by leading numerous training activities in Bee Keeping
? Training farmers to film best farm practice training videos specific to the language of that village
? Diverse ability to connect with others as well as adaptation to various climates
? Developed Marketing strategies and Materials for the Feed the Future Ghana Agriculture Technology Transfer Project
Aug 2009- 2010 Comcast Houston. TX
Win back Subscribers Tech
? Troubleshoot products through extensive product knowledge
? Door-to-door residential set ups and product marketing
? Conducted 40-50 home contacts per day
? Thousands in revenue sales objectives met weekly
? Identifies potential communities in need of services through on the ground marketing research
? Increase brand awareness and demand for Time Warner/ Comcast cable
Apr 2008- Aug 2009 Sprint Houston, TX
Customer Care/ Technical Support
? Build relationship with 50 plus customers daily solve technical issues
? Trouble shooting, navigate system to fix phone errors, and review swap/program phones or wireless internet cards
? Insured at Sprint Network connection working before end call
? Maintain 90% customer satisfaction
? Tailored customer/ new customer needs to communications devices and services
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Education: |
B.B.A. in Marketing December 2007 Texas Southern University, Houston, Texas
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Years of Experience:
2-5 years |
Highest Qualification:
Bachelors |
Languages:
English |
Nationality:
United States
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