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Caroline Mouton
ICT Solutions Consultant , Healthcare / Digitisation
Cape Town, South Africa
ICT systems management and implementation expert with 25 years experience. Certified in Information, Document & Records strategy & management. Communication Sciences undergraduate(2017). Workshop facilitator, process & technology needs analysis, organisational change, systems adoption and skills facilitator. Software project planning, implementation, monitoring and management. Can relocate/travel.
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Area of Expertise:
  • Communications, IT, Media, Knowledge Management, Editor
Professional Experience:
Caroline is currently studying towards a degree in Communications Sciences (final year in 2017) and is able to assist with Marketing, Organisational Communications & Change Management for ICT related projects, especially the stakeholder engagement, system adoption, organisational and behaviour change aspects.

She has volunteered in an advocacy programme with ODAC and Cape Town Rape Crisis Trust.

Professional Industry verticals: Healthcare (practice management, funder relations); IT Managed Services and Service Delivery; Contact Centres; IT Consulting services

She is a collaborator and facilitator, she is a big picture person, a lateral thinker and problem solver.

Caroline is an IT professional and consultant with 25 years experience that spans IT strategy, business analysis, systems architecture & design, software development, testing and deployment (full SDLC), IT service delivery (ITIL, COBIT, ISO20000); Information, Documents & Records Management and Workflow automation. She has worked in South Africa, Ireland, Texas USA and Qatar with multinational teams on both large and small IT system projects and compliance programmes.

Currently working as a Solutions Consultant, her prior roles have included Systems Architect; Business Analyst; Software Development team lead; Release and Deployment and UAT Coordinator; and IT Process Consultant.

She is able to manage IT suppliers both remote and local, SLAs, and IT audit and compliance programmes.
Education:
Undergraduate in BA Communication Science
Affiliations and Achievements:


Available for:
  • Consulting assignments
  • Job opportunities
  • Being headhunted – make me an offer

    Years of Experience:
    More than 20 years
    Highest Qualification:
    Bachelors
    Languages:
    English
    Nationality:
    South Africa
    LinkedIn Profile: www.linkedin.com/in/carolinemouton
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