Professional Experience:
Human Resources: Administration, Training & Development:
• Conducted and provided guidance in the areas of compensation/benefits, recruitment/selection, program design and implementation, job analysis, performance management and labour relations.
• Examined the development of strategic human resource policies and programs in the areas of managing people at work, compensation/benefits, high-performance culture, talent management, job security, employee morale/motivation, loyalty and fairness, work stress & occupational safety.
• Analyze the concepts of individual and group behaviour as they affect performance in organizations including, communication, decision-making, and leadership/structural issues.
• Developed and implemented training and development programs for unit staff; as well as developing and delivering training modules.
• Acquired skills in the concepts, principles and techniques of assessing training and development needs and designing and delivering effective training programs using PowerPoint.
• Provided recommendations and initiating changes to policies, standards and operating procedures governing the processing services and activities.
Management:
• Capable of identifying and articulating the strategic issues that organizations face including the development of an organization's strategic directions, capabilities and internal/external dynamics.
• Ability to create a work environment that promotes innovation and peak performance; integrate high-performance expectations into everyday business practices; and uses human resource policies to enhance competitive advantage with emphasis on strategic human resource practices that reinforce and support the core capabilities of the organization.
• Analyze ways of enhancing management decision-making process through the application of economic theory, applications of micro and macroeconomic principles.
Web and Print Publishing:
• Web Design & Development – design progressive custom website solutions using several of Web-publishing & content management systems.
• Consultation – work directly with customers to define their project requirements and scope of work ensuring the project is delivered on-time and under budget.
• Project Management – execution and measurement of key project milestones required to consistently achieving the customer commitments with minimal supervision.
• Documentation – Design digital mock-ups/site prototypes for customer approval. Track and document project details for use by customers, business partners and the development team.
• Product Support – provide general support to client and business partners as needed.
• Testing – work closely with the development team on product improvements including periods of focused testing near releases.